So last weekend when I was up in Blowing Rock on the women's retreat I was very excited to find a Corelle outlet center. I desperately needed new dishes and I figured I'd get a good deal at the outlet.
On Saturday afternoon, we went shopping during our free time and because my husband is so NOT in to flowery things, I settled on plain white dishes. I purchased 12 of them and four of these really deep cereal bowls. Loved them. I grabbed a few other odds and ends and when I was checking out I asked the cashier, "So these won't break, right?" I was assured up one way and down the other that Corelle dishes do NOT break. The cashier went on to tell me that they even offer customers the opportunity to test that theory and throw plates on the floor. I laughed and declined that option mainly because I knew it to be true. Corelle doesn't break.
Only...it does.
A lot.
So not kidding.
In less than a week, one bowl has completely shattered and two of my plates are chipped. I am so not amused right now. I spent almost $70 on this stuff and it is not what it is billed to be. I just sent a complaint letter to the company via their website. Luckily I saved my receipt. I told them that I want these pieces replaces. Although, God love her, my sweet little friend Danette already replaced my bowl for me because she knew how much I loved it. :)
So now I wait. I'm unsure if they'll replace the pieces or not but I figured that it couldn't hurt to ask. I'll keep you posted!
Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts
Monday, April 26, 2010
Sunday, May 31, 2009
Shopping: The Good, the Bad and the Unfortunate
I have GOT to get back on track with food shopping only once a week. Right now I feel like I am forever going to the store for something. Friday, for example, we headed over to the new Lowe's Foods because I needed something to make with the chicken I had out for dinner. Fifty-five dollars later, I leave. But that's not even the bad part. The bad part was that I went through the self-check lane, paid with a $100 bill and FORGOT TO GRAB MY CHANGE!!! I did not realize this until Saturday morning when we were getting ready to leave for the movies. So I called the Lowe's and hoped and prayed and kept my fingers crossed that somebody was honest enough to turn the money in.
No such luck.
But to be perfectly honest, I know that if it were me next in line, I'd pay with cash and just grab my change and stuff it in my purse without counting it and then be pleasantly surprised when I had extra cash a few days later. Am I the only scatter-brained shopper out there? Gosh, I hope not!
Today I went to the new Harris Teeter that opened up this week. I know, lots of new supermarkets here in little Wake Forest. It's very exciting. But I digress...
so we're in the super-new-Harris Teeter, it's opening weekend, there are TONS of free samples to be had and Michael and I are just loving it. We're walking around, shopping, eating, eating, shopping, it was wonderful. I had a $10 off coupon and when I went to check out, I grabbed a magazine and threw it in the cart. I checked out, grabbed my stuff that was bagged for me, and left. When I got home, I realized that my magazine was no where to be found. Now, I know it was only $1.79, but still, I paid for it, and I wanted it. I called the store and got the manager on the phone. He went back to the lane I checked out at, found the magazine and then...wait for it...Offered to deliver it to my home!!!
I KID YOU NOT!!!
Thirty minutes later, I was sitting on the couch reading my new magazine. For those of you in the area, I HIGHLY recommend the new Harris Teeter. They were super friendly, had an AWESOME seafood department and...they deliver!
No such luck.
But to be perfectly honest, I know that if it were me next in line, I'd pay with cash and just grab my change and stuff it in my purse without counting it and then be pleasantly surprised when I had extra cash a few days later. Am I the only scatter-brained shopper out there? Gosh, I hope not!
Today I went to the new Harris Teeter that opened up this week. I know, lots of new supermarkets here in little Wake Forest. It's very exciting. But I digress...
so we're in the super-new-Harris Teeter, it's opening weekend, there are TONS of free samples to be had and Michael and I are just loving it. We're walking around, shopping, eating, eating, shopping, it was wonderful. I had a $10 off coupon and when I went to check out, I grabbed a magazine and threw it in the cart. I checked out, grabbed my stuff that was bagged for me, and left. When I got home, I realized that my magazine was no where to be found. Now, I know it was only $1.79, but still, I paid for it, and I wanted it. I called the store and got the manager on the phone. He went back to the lane I checked out at, found the magazine and then...wait for it...Offered to deliver it to my home!!!
I KID YOU NOT!!!
Thirty minutes later, I was sitting on the couch reading my new magazine. For those of you in the area, I HIGHLY recommend the new Harris Teeter. They were super friendly, had an AWESOME seafood department and...they deliver!
Saturday, May 30, 2009
One Last Rant...
Yes, yes, the bookstore is closed and I'm out of a job and I am very sad. But now that a couple of days have passed I just need to get some things off of my chest so that I can move on...
First off, I was SHOCKED by some of the behavior these last weeks. Everyone is looking for a deal and I get that. I enjoy a good deal too and there were even some things that I purchased that I did not feel good about - especially knowing that the store was taking a loss on them. I don't begrudge anyone that, what I have a problem with is when someone is already getting 50%, 75% or even at the end 90% off of something and they are still looking for something more, FOR FREE. I mean, why not just rip the shirts off of our backs.
On the day before the last day, we had a lot of candy left on the shelves. One of the students who had class that day came up to the desk to get a candy bar. I did a BOGO deal for him. When his mom came to pick him up, she too, was looking for a BOGO deal but really just wanted the free portion. She wanted to pay the eighty cents but get an entire box of candy for free. When I would not budge on giving her the box, she left. Then came BACK on the last day AGAIN looking for the free candy! I was like "ARE YOU KIDDING ME?" By that point, we had already divvied up the candy amongst ourselves and sure, we could've sold her some but just the fact that you show up on our last day and try to strip of us of what little we had left was just bad manners.
Then there was the teacher who waited until the very end to pay her rent and whined because her receipt wasn't as itemized as it usually was. REALLY? I was out picking up lunch and so the boss was ringing her up and this woman KNEW it was the boss and how it was the last day and these poor people were losing their business and she wanted to WHINE about how itemized her receipt was? Again, very bad manners.
I guess what upset me the most was the lack of support for my friend. I had students bring me gifts and had people call to offer to bring me lunch but no one did that for Michelle. Only two people actually went out of their way that day to stop in to say goodbye to her. I really felt bad about that. I know she said that it was okay and she kind of preferred not having to have a big emotional goodbye repeated all day long, but it would have been nice if more than two people showed up.
I even had someone e-mail me personally about a store question. Normally I wouldn't care but this person has made a habit lately out of trash talking me (to the extent of having one of her neighbor's pulled out of my class) and the store and the teachers and then expects me to want to give her anything? I don't think she KNOWS what manners even are.
So I'm done. I've ranted all that I will. It feels good to get it off of my chest.
First off, I was SHOCKED by some of the behavior these last weeks. Everyone is looking for a deal and I get that. I enjoy a good deal too and there were even some things that I purchased that I did not feel good about - especially knowing that the store was taking a loss on them. I don't begrudge anyone that, what I have a problem with is when someone is already getting 50%, 75% or even at the end 90% off of something and they are still looking for something more, FOR FREE. I mean, why not just rip the shirts off of our backs.
On the day before the last day, we had a lot of candy left on the shelves. One of the students who had class that day came up to the desk to get a candy bar. I did a BOGO deal for him. When his mom came to pick him up, she too, was looking for a BOGO deal but really just wanted the free portion. She wanted to pay the eighty cents but get an entire box of candy for free. When I would not budge on giving her the box, she left. Then came BACK on the last day AGAIN looking for the free candy! I was like "ARE YOU KIDDING ME?" By that point, we had already divvied up the candy amongst ourselves and sure, we could've sold her some but just the fact that you show up on our last day and try to strip of us of what little we had left was just bad manners.
Then there was the teacher who waited until the very end to pay her rent and whined because her receipt wasn't as itemized as it usually was. REALLY? I was out picking up lunch and so the boss was ringing her up and this woman KNEW it was the boss and how it was the last day and these poor people were losing their business and she wanted to WHINE about how itemized her receipt was? Again, very bad manners.
I guess what upset me the most was the lack of support for my friend. I had students bring me gifts and had people call to offer to bring me lunch but no one did that for Michelle. Only two people actually went out of their way that day to stop in to say goodbye to her. I really felt bad about that. I know she said that it was okay and she kind of preferred not having to have a big emotional goodbye repeated all day long, but it would have been nice if more than two people showed up.
I even had someone e-mail me personally about a store question. Normally I wouldn't care but this person has made a habit lately out of trash talking me (to the extent of having one of her neighbor's pulled out of my class) and the store and the teachers and then expects me to want to give her anything? I don't think she KNOWS what manners even are.
So I'm done. I've ranted all that I will. It feels good to get it off of my chest.
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